1st International Workshop on Personalisation and Decision Support for Citizen Service Enhancement at Scale - IEEE Smart-PDS 2019

This is a co-located workshop with the 2019 IEEE Smart World Congress and the 3rd IEEE Conference on Smart City Innovations (IEEE SCI 2019) that will be held in Leicester, UK, between 19-23 August 2019. The overall conference theme for the 2019 edition will be to investigate how Smart City Innovations can manage issues surrounding reliability in addition to considering how ideas and concepts can be deployed on a large scale.

Download Call for Papers

Submit your paper HERE


Decision making is a core activity in daily human lives. Despite its increasing importance to cope with various problems in the context of smart cities (such as planning, energy assessment, policy-making, etc.), decision making can sometimes become a daunting task due to e.g. the participation of large and diverse groups of stakeholders with conflicting opinions, or the presence of numerous decision criteria and humongous relevant data. Effective and highly scalable Decision Support Systems are thus on high demand in these settings. Recommender Systems (RecSys) are a widespread data-driven decision support paradigm to provide users with personalisation services, tailored products or relevant information based on analyzing - and learning from - data describing their preferences, profile, context, behavioural patterns, etc. Personalisation and decision support approaches are impacting our daily lives not only as customers but more generally as citizens, visitors, patients, etc. Adapting to the current and ever-changing context around citizens and visitors, and helping them make the right decisions amid numerous available options, provides an added value in improving their experience and helping them benefit from on-demand services. Example domains in these contexts include:

This workshop aims at attracting demonstrations of novel research to tackle challenges faced in smart cities, with a particular focus on Big Data-driven user personalisation and large-scale decision-making problems. Research topics include applications, techniques and methods with or without case studies, related to personalisation applications of hybrid and context-aware recommender systems, solving the cold-start problem in smart city contexts, preference elicitation and its integration with Big Data, multi-criteria and group decision support systems at scale. Researchers and practitioners working in different fields are encouraged to submit their research contributions and ideas in addition to demonstrators and visual materials such as posters.

Topics of Interest

This workshop covers contributions describing recent advances related to personalisation, recommender systems, as well as data-driven and multi-criteria decision making approaches at large scale, to improve citizen and visitor services in highly connected and data pervaded Smart City settings. Particular topics of interest include (but are not limited to) the following:


All papers should be of up to 6 pages including all figures, tables, and references. At most 2 additional pages with the pages overlength charge, may be allowed. Papers must be prepared according to the IEEE CPS format via IEEE Manuscript Templates for Conference Proceedings. All accepted workshop papers will be included in the proceedings published by IEEE-CS Conference Publishing Services. The papers should be submitted through the Easychair conference management system. Authors of accepted papers, or at least one of them, are requested to register and present their work at the conference, otherwise their papers will be removed from the digital libraries of IEEE CS after the conference.

Important dates






List of accepted papers

Coming soon...


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Workshop Chairs

Ivan Palomares Carrascosa, University of Bristol, UK
Ercan Ezin, University of Bristol, UK

Program Committee

Alejandro Bellogin (Autonomous University of Madrid, Spain)
Ivan Cantador (Autonomous University of Madrid, Spain)
Morgan Harvey (Northumbria University, UK)
Frank Hopfgartner (Sheffield University, UK)
Sergey Kovalchuk (ITMO University, Russia)
Miguel Angel Lopez-Medina (University of Jaen, Spain)
Javier Medina (University of Jaen, Spain)
Julia Neidhart (TU Wien, Austria)
James Neve (University of Bristol, UK)
Massimo Quadrana (Pandora Media, Italy)
Marco Tkalcic (Free University of Bolzano, Italy)
Christoph Trattner (University of Bergen, Norway)
Binyamin Yusoff (University of Malaysia Terengganu, Malaysia)
Zhen Zhang (Dalian University of Technology, China)
Hengjie Zhang (Hohai University, China)


Conference Location

Please visit the IEEE SCI 2019 website for more information about the location: http://www.smart-world.org/2019/index.php

IEEE SCI 2019 VISA Support Letters

Please go to the UK Visas and immigration website to check if you need a UK visa in order to travel to the UK.

In order to obtain an invitation letter, please follow the following instructions:

If you are an author of an accepted paper, please complete this authors’ information form accurately and precisely. The letter will be issued once your registration is confirmed;

If you are event organiser, e.g. general chairs, program chairs, workshop chairs, or a speaker, please complete this organisers’ information form accurately and precisely.

The completed information form (i.e., the .cvs file), and any enquires related to invitation letter, should be sent to Conference Secretary (swc2019-general-enquiries@dmu.ac.uk).
More info about Visas and support Letter can be found on conference website:link


If you have any questions or enquiries regarding the workshop, do not hesitate to contact the workshop chairs:
Ivan Palomares
Ercan Ezin
Bristol's Decision Support and Recommender Systems (DSRS) group